Website Maintenance & Support
Care of existing websites, technical adjustments, bug fixing and ongoing maintenance — so your site stays secure, up to date and reliably available.
Your website stays secure, up to date and available
A website is never truly “finished”. Updates, backups, security issues and small changes come up all the time. With website care I take these tasks off your desk so you can focus on your core business — instead of running plugin updates at midnight.
Regular maintenance instead of nasty surprises
Core, theme and plugin updates are applied in a controlled way, backups run automatically and availability is monitored. If something looks off, it gets fixed before it becomes a problem.
One contact for everything
Instead of mediating between host, agency and developer, you have one fixed point of contact. Small text edits, new content or technical questions — short paths, fast answers.
What a typical maintenance month looks like
To make the care plans tangible, here is the actual rhythm behind them: weekly I review and apply pending core, theme and plugin updates — larger version jumps are tested on a staging copy first, never on the live system. Daily backups run to external storage, kept separate from the web server, with 30 days of retention. Availability is checked every 5 minutes; if the site goes down, I get an alert immediately — often before you or your customers notice anything. Once a month you receive a short report: what was updated, how load time and security are trending, and what is coming up next.
A real case: hacked vs. maintained
Two WordPress sites, the same vulnerability in a widely used plugin. The unmaintained site was compromised: spam redirects, a malware warning on Google, days of cleanup — in the end more than 1,500 euros in costs, plus the trust lost with every customer who landed on a red warning page. The maintained site had the patch applied within 24 hours of release; the incident simply never reached it. That is the real value of maintenance: not the updates themselves, but the problems that never happen.
Response times you can plan around
Clear commitments instead of vague promises — this is how I prioritise incoming issues:
- Site down or hacked: response usually within a few hours, weekends included.
- Broken functionality (checkout, forms, login): handled the same working day.
- Small changes and content updates: typically within 1–2 working days.
When I take over an existing website, I start with a short technical check. If there is a lot of legacy baggage, a technical consulting session beforehand makes sure problems get fixed rather than carried along.
Scope of services
Updates & security
Regular updates of core, themes and plugins, applied in a controlled way.
Backups & restore
Automatic backups and tested restores, so nothing is ever lost.
Bug fixing
Fast help with technical problems and errors before they grow.
Ongoing adjustments
Small extensions and content changes without a big project.
What the care plan covers
| Service | Basic | Complete |
|---|---|---|
| Core & plugin updates | ✓ | ✓ |
| Regular backups | ✓ | ✓ |
| Security monitoring | ✓ | ✓ |
| Availability checks | ✕ | ✓ |
| Content changes | ✕ | ✓ |
| Priority support | ✕ | ✓ |
Care models
A fixed monthly scope for updates, backups and support.
Billing by actual effort, without a fixed commitment.
Frequently asked questions about website care
Which systems do you maintain?
Primarily WordPress and WooCommerce websites and OpenCart shops. Other systems on request.
How often are updates and backups done?
Updates are applied regularly and in a controlled way, backups run automatically. The exact rhythm is tailored to your website.
What happens if my website goes down?
If a problem shows up, I take care of it promptly. The complete plan includes priority support.
Can I request only small changes?
Yes. Text corrections, new content or small adjustments are handled easily through the care plan.
Website maintenance & care — secure, up to date and available
Ongoing website maintenance decides whether your website stays secure, fast and available over the long term. A website is never truly “finished”: updates, backups, security issues and small changes come up constantly. With professional website care I take on these tasks reliably — so you can focus on your core business instead of running plugin updates at the weekend.
Updates, backups and security
Outdated systems are the most common entry point for hacking attacks. I apply core, theme and plugin updates in a controlled way, set up automatic backups with tested restores and keep an eye on security. Problems get fixed before they lead to downtime or data loss.
Maintenance plan for WordPress, WooCommerce & OpenCart
Whether WordPress maintenance, the care of a WooCommerce shop or an OpenCart shop — a maintenance plan gives you planning certainty at a fixed monthly scope. Alternatively I bill by actual effort. In both cases you get a fixed point of contact instead of anonymous ticket systems.
One contact for care and changes
Instead of mediating between host, agency and developer, you handle everything through one point of contact: text edits, new content, technical questions or small extensions — short paths, fast answers and priority support in case of a fault. That keeps your website in a maintained, stable and up-to-date state over the long term.
Further reading: WordPress maintenance: why updates and backups decide your website’s fate